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Power the Job Creation Engine

Join us to Spread Awesomeness!

Create Social Impact -
fuel the change for millions of job-seeking Indians

Disrupt the Mass
Entrepreneur ecosystem

Be a part of the Vocal
for Local Mission

Life at deAsra

Highly Passionate Team

A team on a mission to enable job creators

Learn On The Go

A fast-paced tech-enabled environment

Plan Your Career

Choose between short term gigs and long-term career paths

Current Openings

Write to us excited2be@deasra.co.in

Responsibilities:

1. Responsible for understanding the entrepreneur caller’s needs and providing platform resources and services to address those needs.

2. Handle calls as per the defined quality factors, and keep call records updated with accurate data in accordance with the processes.

3. Ensure the streamlined delivery of services through the platform’s service partners.

4. Contribute ideas and suggestions to new channels and suggest methods to improve entrepreneur support, engagement & business success.

5. Provides on field observations on new requirements for better entrepreneur support.

 

Qualifications and Skills:

1. Customer Satisfaction Focus: Ability to listen with active problem-solving skills, quick query response and resolution.

2. Excellent Communication skills: English, Hindi speaking abilities/interpersonal skills.

3. Technology Exposure: Can work with MS Office – Word, Excel, Powerpoint, GSuite of applications, must have used some CRM system, must be comfortable with tech apps and online software, is active on social channels.

4. Work experience: 1-2 years of experience as Relationship Manager/Customer Service representative, working in a call based Contact Center OR
BBA/BCOM fresh graduates OR studying for MBA/MCOM/CA as interns, with an interest in entrepreneurship preferred.

 

The Applicant should commit to the engagement of a minimum of 1 year. Please note that flexible hours can be accommodated but a minimum of 30 hours a week is expected.

Interested in joining the mission,
but do not see an opening matching your skill?

excited2be@deasra.co.in

Write To Us