We at deAsra are seeking passionate and driven individuals to work in our Program
Executive team and to contribute to the mission of entrepreneurship development in India!!
Please reach out to us at:excited2be@deasra.co.in!!

Please refer below to the specifications of the role:

A. Responsibilities:

1. Responsible for understanding the entrepreneur’s needs and providing platform resources
and services to address those needs.
2. Handling calls as per the defined quality factors, and keep call records updated with
accurate data in accordance with the processes.
3. Ensuring the streamlined delivery of services through the platform’s service partners.
4. Contributing ideas and suggestions to new channels and suggest methods to improve
entrepreneur support, engagement & business success.
5. Providing on field support for various Company workshops, sessions and seminars.

B. Qualifications, Skills and Experience:

1. Educational Qualification: Graduation, preferably in entrepreneurship or other social
sectors.
2. Experience: Up to 2 years of experience in related field, preferably in entrepreneurship
development sector.
3. Key Skills:

• Customer Service Orientation: Ability to listen with active problem-solving skills,
  quick query response and resolution.
• Excellent Communication skills: Fluent English and Marathi communication. Good
  oral and written communication skills.
• Stakeholder Management and Coordination: Good interpersonal skills with ability to
  communicate with diverse internal and external stakeholders.
• Technical Skills: Good ability to work with MS Office – Word, Excel, PowerPoint,
  G-Suite and CRM applications.

C. Work Location: Remote, with requirement to provide on field support for various
company workshops, seminars and the like on need basis.