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Good Sales through Great Service

Details the Session

This program will help you understand that how sales can be made better by offering great service to your customer based on below mentioned points –

  • “Happy Customer is the best Advertisement”!
  • Understanding Service and Basics of Services Marketing.
  • Customer Service: Pre-Sales and Post-Sales.
  • Service is the most important ingredient in Customer Satisfaction.
  • Empathy as a key ingredient of Great Service.
  • The Approach: All Products are Services.

Who should attend

  • Owners / Partner
  • Customer Service Managers / Executives
  • Sales Executives
  • Sales – Support Executives
  • Members of staff like Delivery person, Drivers and others

Key Takeaways

  • Understand Role of Service in developing Business
  • Learn How to – “Give Service and Get Sales”!
  • Develop Focus on ‘Service Revenue’
  • Selling Skills for Service Person
  • Towards Customer Centric Organisation

 

Sales for Growth

Event Details  

Sales is a very important element for a business to grow and develop. We often confuse sales with marketing. These two activities go hand in hand but have a very thin line between. Sales is more about understanding the customer, their needs, their taste and building a relation with the prospective customer, while marketing is about catering to the customer needs by placing the product to fulfill those needs. Small businesses must concentrate on the Sales pattern of their business keenly in order to grow.

Who should attend

  • New micro & small businesses who wish to build a strong & sustainable sales pattern
  • Existing micro & small businesses who wish to experiment new sales techniques for growth of the business

Takeaways from the event

  • Understand what kind of sales is necessary for every business from experts
  • Learn the difference between sales and marketing
  • Understand how sales and marketing need to be in sync for effective business growth

 

Unlocking business secrets of ‘The Souled Store’

Details

Instamojo will be going live with Harsh Lal, the founder of India’s largest fan merchandise destination – ‘The Souled Store’.

Discover the behind-the-scenes of building such an aspirational brand.

In this webinar, you can also directly ask team Souled Store, everything you want to know about merchandising, funding and marketing tactics while managing an omnichannel business.

Agenda of the webinar

  • The growth story of Souled Store
  • Building a brand from scratch
  • Social media & influencer marketing tactics
  • Licencing and merchandising
  • Entrepreneurial success hacks

Learn the ultimate business strategies to build a brand that is loved and adored by millions of Indians.

A freebie at the end of the webinar.

With more than 150+ licences and partnerships, The Souled Store is a multicrore DTC apparel and lifestyle brand that started out online but is now expanding to a robust physical presence.

Use of Google Docs and Google Slides in your daily work

Details 
As we are aware, Google has become an important part of our lives. To search information, to transfer money, to find some location, there are so many things we can depend upon Google. There are 219 countries worldwide, Google is active in & contributing across many sectors. Out of 200+ tools Google has developed, we are not even using 5% of them effectively.  Google has contributed very effectively into various sectors.  In the current pandemic situation, in the last almost two years, Google has come up with very unique tools, which have helped people to ease their working irrespective of the domain or level they are working.

Who can attend

  • Micro & Small Scale Industry Owners
  • Industrial Manufacturers, Traders, Wholesalers, Retailers, Distributors
  • Various Service Providers
  • Administrative, Marketing, Supervisory Staff from all types of industries

Objective

  • To relate principles of effectiveness at work place & the vision of the organization with application of Google tools.
  • To introduce Google Tools for effective online as well as offline working.
  • To introduce Google Tools for allied activities in office like administration, documentation, conducting surveys, taking reviews, creating office documentation, study material and various business presentation.
  • To make trainees acquainted with hands-on skills of Google Tools.

Takeaways of the session
With this training, trainees can increase their productivity, techno savviness, skills, profitability in terms of efficiency. Similarly they can reduce their working hours with the help of Google Tools & personal involvement in various processes.

Contents :
Google Docs

Google Docs is an online word processor that lets you create and format documents and work with other people.

  • Create project report, project proposal, resume, letters, meeting notes, newsletters, manuals
  • Create Brochure, Template & Flyers
  • Unlimited typing without troubling fingers
  • Real time sharing & working

Google Slides
Google Slides is an online presentation app that lets you create and format presentations 
and work with other people.

  • Create Business presentations, Photo album, case study, profile, employee certificate
  • Create Portfolio
  • Product Album
  • Use of features like – Audio Visual effects, Motion effects, Trimmed videos
  • Real time sharing & working

Methodology :

Project Based learning
Course is designed with a blended approach of theory and practical.
This course emphasizes individuals in building up problem solving abilities, 
critical thinking and strong approach towards real-life problems.

2 days session – 17th & 18th May 2022

Basics of GST and ITR for your Business

Details

GST and ITR are two important compliances which a business needs to follow and abide by. This program will help you understand the basics of GST and ITR and how it can be beneficial for your business.

Who Should Attend

  • Business owners
  • Aspiring entrepreneurs
  • Business consultants

Key Takeaways

  • Understand how GST and ITR is helpful to your business
  • Eligibility of GST and ITR
  • Benefits of availing these compliances

All about Udyam Registration for your business

Details
Udyam registration is an online registration for micro, small-medium enterprises provided by the Indian government. In this program you will understand in detail what Udyam registration is and how it can be useful for your business.

Who Should Attend

  • Business owners
  • Aspiring entrepreneurs
  • Business consultants

Key Takeaways

  • Understand how Udyam registration is helpful to your business
  • Eligibility of Udyam registration
  • Benefits of Udyam registration

Women Entrepreneurship Development Programme (WEDP)

Details

Women Entrepreneurship Development Programme (WEDP) is a flagship programme of the Women Entrepreneurship Wing (WeW) of Symbiosis Centre for Entrepreneurship & Innovation, for empowering women entrepreneurs or aspiring female entrepreneurs.

The programme follows a complete Entrepreneurship Development Process right from Idea generation to Sales Strategy.

Program Includes

  • Creativity
  • Achievement motivation
  • Idea Validation
  • Market Research
  • BMC
  • Business Plan Preparation
  • Finance for Entrepreneurs
  • Sales Strategy

The programme will be delivered through online LIVE Sessions, Discussions and mentoring sessions as well.

Who can attend/ Eligibility
Aspiring as well as Early Stage Women Entrepreneurs, females running small and growing businesses from any sector

Time commitment required – 4 sessions per week on alternate days 2 hrs. session in the afternoon

No training fees
Only Registration & certification charge as mentioned.

Business Loan Readiness Program (BLRP)

Event Details
The program is uniquely designed to help participants learn the crucial aspects and basics of funding, establishing business identity, financial formalization, and digitization of business.

Who should attend

When you have a business of your own, you may need to raise funds at any given time. We welcome all entrepreneurs who want to ensure that they have put everything in place and that they will be able to raise funds when needed.

Takeaways from the event

  • Learn about the basics of funding, its sources, the process, and loan proposal
  • Personalised assessment on the readiness of your business to raise funds
  • Learn how to improve the creditworthiness of your business
  • Take necessary steps to establish and financially formalise your business identity

All about Trademark & Copyright for your business

Event Details

Many entrepreneurs start their business with a dream of growing it big, have unique ideas, and a vision for their business however when it comes to registering their brand with the authorities, they take a back foot. It has been proven that one of the causes of the risk of loss in business is being not aware of trademark / copyright matters. A Trademark is an identity of your business. The original names, phrases, symbols, logos, and designs that you create for your business help to identify your products and services. Consumers’ purchasing decisions are influenced by trademarks and the reputation such brands represent.

Through this program you will understand all about trademark and copyright for your business.

Who Should Attend 

  • Business owners
  • Aspiring entrepreneurs
  • Organizations helping entrepreneurs with Intellectual Property registration

Key Takeaways

  • Understand how trademark and copyright is helpful to your business
  • Eligibility and benefits of trademark and copyright
  • Basic requirements to avail these benefits

SEO Masterclass : Increase traffic to eCommerce store by 3X

Event Details
To get online store visitors, they need to know your store exists.
What if we could help you increase your visibility AND  traffic to your store by 3x? We have partnered with marketing guru – Neil Patel Digital India, to do just that!

Attend our live webinar to learn strategies, marketing hacks, tools and resources to see your daily store visitors go from 3 to 300!

We will also connect you to team NPD India to answer all your queries on improving conversion rates and ranking higher on Google for your eCommerce website.

NPD India is a digital agency that helps drive sustainable traffic and dramatically improves website rankings.

Takeaways from the event

  • Why does your eCommerce store need SEO
  • The basic elements of SEO for eCommerce
  • DIY Hacks to increase traffic
  • Leveraging social media for SEO
  • Tools to help you drive more customers to your online store

We will also be taking questions from you on this LIVE session.